AT T Vs. Verizon Fios: Which Provider Does Fiber Internet Better
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When you see a comparison pitting and against one another, it's often an examination of their mobile phone services. But these megacompanies are also two of the country's most significant .
Verizon Fios is Verizon's 100% fiber-optic internet service, while AT&T Fiber features the company's fastest internet speed plans. Both Verizon and AT&T offer other types of internet connections -- including , and -- but for both companies the give customers the most value. The company's respective coverage maps don't overlap, so you won't have to choose between them when shopping for home internet service. However, comparing the two still gives us a good look at the overall state of .
On top of that, comparing the speeds, prices, plans, terms and fees gives us an excellent opportunity to see which provider does fiber better. Spoiler alert: This is a close one, so let's get into the specifics to see how they stack up.
Sarah Tew/CNET
Let's start with what AT&T Fiber has going for it compared to Verizon Fios: availability and affordable pricing. AT&T is available to more households than Verizon and boasts greater fiber-optic availability overall. AT&T Fiber plans are also likely to be slightly cheaper.
Keeping with affordability, AT&T has no equipment fee, so you won't have to dread that additional cost to your monthly bill. Signup bonuses like rewards cards help further incentivize curious shoppers. New AT&T Fiber customers can currently score a $200 gift card when signing up online.
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Sarah Tew/CNET
Verizon Fios is the premier fiber internet provider in the Northeast, earning J.D. Power's highest rating in the East region in 2021. However, it is worth noting that AT&T is not included in that area. The also placed Verizon Fios at the top for customer satisfaction in 2022, where it was just a few slots above AT&T.
Fast speeds and decent value probably contribute to Verizon's high customer satisfaction scores. Customers can choose 300Mbps or 500Mbps speed tiers along with gigabit service. Starting prices on comparable speed tiers are very similar to AT&T, and now that Verizon doesn't charge an additional equipment rental fee, the cost per Mbps is drawing even closer.
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AT&T Fiber vs. Verizon Fios: Availability and coverage map
This image shows the respective coverage maps for AT&T (orange) and Verizon (blue). Fiber plans aren't available everywhere in these areas, but you'll find them in many of the major metropolitan areas.
FCC/Mapbox
At first glance, Verizon Fios and AT&T Fiber are evenly matched regarding availability. Verizon's fiber service reaches just over 15 million customers, and AT&T now claims that approximately 17 million customers are eligible for its fiber offering, per its .
However, when you look more closely at the actual locations, Verizon Fios can only be found in eight northeastern states -- Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island and Virginia. Granted, some big cities are within that area, including Baltimore, Boston, , Philadelphia, Pittsburgh and Washington, DC. But if you live in the Midwest, south of Virginia or anywhere out West, Verizon Fios isn't an option.
Meanwhile, AT&T Fiber isn't available in the Northeast, but its availability extends to 21 states, more than three times as many as Verizon Fios. Some of the more notable cities within its coverage include , , , , Cleveland, Dallas, Detroit, , Indianapolis, Kansas City, , Memphis, Miami, Milwaukee, Nashville, New Orleans, and .
Is AT&T coverage better, or does Verizon Fios win?
So, while both reach a similar number of customers, AT&T can claim a more widespread availability for its fiber internet service. AT&T CEO John Stankey stated in May 2021 that the company is committed to expanding its fiber footprint with a goal of "offering the best fixed-broadband service in the market." Meanwhile, Verizon shared with CNET that much of its immediate expansion plans revolve around adding more cities to its .
AT&T Fiber and Verizon Fios: Comparing plans, prices and speeds
AT&T Fiber and Verizon Fios offer different plan options for their fiber internet services. Let's dive in and see how they compare.
AT&T Fiber plans and pricing
Plan
Max speeds
Monthly price
Equipment fee
Data cap
Contract
AT&T Fiber - Internet 300
300Mbps download, 300Mbps upload
$55
None
None
None
AT&T Fiber - Internet 500
500Mbps download, 500Mbps upload
$65
None
None
None
AT&T Fiber - Internet 1000
940Mbps download, 880Mbps upload
$80
None
None
None
AT&T Fiber - Internet 2000
2Gbps download, 2Gbps upload
$110
None
None
None
AT&T Fiber - Internet 5000
5Gbps download, 5Gbps upload
$180
None
None
None
Verizon Fios plans and pricing
Plan
Max speeds
Monthly price
Equipment fee
Data cap
Contract
Fios 300
300Mbps download, 300Mbps upload
$50
None
None
None
Fios 500
500Mbps download, 500Mbps upload
$70
None
None
None
Fios Gigabit Connection
940Mbps download, 880Mbps upload
$90
None
None
None
Let's just say it: This looks like a win for AT&T. The entry-level speed for both providers starts at 300 megabits per second, and, in this case, emasslot88 Verizon Fios' 300Mbps plan is $5 cheaper than what AT&T offers. But that's the only place it wins on price. AT&T's 500Mbps plan is $5 cheaper than Verizon's similar speed tier, and its gigabit plan is $10 less monthly. Once , that tilted the competition markedly to the AT&T side. Granted, , but it's only available in the New York City area at the moment.
But it doesn't stop there. AT&T also has the edge when it comes to cost. To both Verizon's and AT&T's credit, the price is the price. There's no promo deal or "Act now before it's too late" type of pushy play. I appreciate that straightforward approach -- ISPs are known for gimmicky pricing that beckons you in with short-term savings but then ratchets up your bill exponentially down the road.
What do we find if we compare apples to apples and examine the cost per Mbps? Let's start by looking at the cheapest plans. Verizon Fios 300 is $50 a month, while AT&T Internet 300 is $55 a month. That's a win for Verizon. But if you look at all the plans together, it's a different picture. The average cost per Mbps between all five of AT&T's fiber plans is 10 cents compared with 14 cents for Verizon Fios. Both represent decent value for customers, but AT&T certainly gets the edge here, too.
Factoring in the terms and fees
Before I get to more good stuff about both providers' fiber internet service (cue neon lights: No contracts and no data caps!), let's look at the additional fees and terms you'll want to familiarize yourself with.
Monthly modem fees
Based on plan pricing, AT&T Fiber has the edge on Verizon Fios. But there's no definitive advantage when considering the additional monthly cost of the modem/router. Neither AT&T nor Verizon charges an additional fee for your gateway equipment. Verizon used to charge an equipment fee of $15 a month for its , and AT&T would stick its customers with an additional $10 fee. But in 2022, both providers removed those fees. Chalk this one up as a draw between AT&T and Verizon, but a win for consumers.
One-time installation fee
With Verizon Fios, your setup charge will be $99, which is waived if you order online. Similarly, AT&T charges $99 for its installation, which is also typically waived via online promotions.
No data caps to drag you down
Customers of both providers will get unlimited data with all plans. You won't need to or fear any throttling issues once you hit an arbitrary threshold.
Verizon's gigabit plan comes with a free year of Disney Plus, while all AT&T plans come with a free six months of Google Stadia Pro.
Sarah Tew/CNET
Let's line up the perks
In addition to unlimited data, Verizon Fios and AT&T Fiber customers are free of contract constraints. While not technically a perk, it's definitely a relief knowing you won't have early termination fees looming over you. But let's see what else these two ISPs offer potential fiber customers.
Verizon Fios is currently offering a free, yearlong subscription to for new gigabit customers. Additionally, all Fios customers have an opportunity to save an additional $20 a month if you bundle your Fios fiber internet plan with enrollment in .
AT&T also knows how to entice customers with some sparkly items. First, all new fiber customers who sign up online will receive a $200 AT&T Visa Reward Card. Second, all fiber customers will get free access to AT&T's nationwide network of more than 30,000 hotspots. Lastly, whereas Verizon Fios gigabit customers get Disney Plus for a year, all AT&T fiber customers will receive a free subscription to for six months.
Comparatively, Verizon's free Disney Plus is worth $8 a month -- for a total of $96, good for one year. Over at AT&T, the Google Stadia Pro nets you a savings of $10 per month and a free subscription for half the year, worth $60.
It's a matter of taste whether you're partial to the content available on Disney Plus or the gaming possibilities of Google Stadia Pro. But once you add in the value of the $200 reward card, there's no debating the higher monetary value of AT&T's benefit. Advantage AT&T.
American Customer Satisfaction Index
High customer satisfaction... for two internet providers
I've said it before, but it bears repeating -- internet service providers are regularly at the bottom of all industries regarding customer satisfaction scores. With that clearly in mind, it's still worth noting that both Verizon Fios and AT&T Fiber typically trade places back and forth at the top of most ISP rankings.
AT&T showed up well in . It claimed the pole position in two regions -- the North Central and South -- and had an average score of 738 out of 1,000 possible points. The only ISP with a higher average score was Verizon, with 758, but note that the company was only scored in one of the four regions surveyed, the East.
Over at the , the latest metrics show Verizon Fios at the top of the charts with 72 out of 100 points. AT&T, tied with Verizon Fios for first place last year, slipped to third with 69 points. But both providers regularly score above the industry average as tracked by the ACSI.
What's the final verdict on AT&T Fiber vs. Verizon Fios?
If this were a race, it would certainly be a photo finish. I'm inclined to give a slight edge to AT&T based mainly on the value of its cheaper cost per Mbps and the higher value of its perks. But as I noted at the start, regarding availability, neither provider's fiber service plays in the same sandbox. So, in reality, no customers will face the choice of AT&T Fiber or Verizon Fios. If your address is serviceable for either of these fiber internet offerings, rest assured that you've got access to one of the premier internet offerings in the country.
AT&T Fiber vs. Verizon Fios FAQs
Which is cheaper? AT&T Fiber or Verizon Fios?
Verizon Fios has the cheapest plan between the two providers: Its 300Mbps tier is currently $50 per month, whereas the similar speed tier with AT&T is $55 a month. That said, all other AT&T plans are slightly cheaper than the equivalent tier on Verizon Fios. Additionally, when you consider all the fiber plans that AT&T offers versus the total package of plans from Verizon Fios, AT&T has a cheaper cost per Mbps at 10 cents to Verizon's 14 cents.
Is AT&T Fiber faster than Verizon Fios?
The answer to that question depends on your location and address. Based simply on the number of speed plans offered, AT&T Fiber is faster than Verizon Fios. In approximiately100 cities, AT&T offers two multi-gigabit speed tiers -- a 2Gbps plan and a 5Gbps plan. On the other hand, Verizon Fios offers a 2Gbps plan in only one region, New York City. But if you're a Verizon Fios customer in NYC and you move to Youngstown, Ohio (which doesn't currently have the multi-gig speeds), then Verizon Fios would be the faster provider. So, it's all about location, location, location.
Do you need to sign a contract with AT&T Fiber or Verizon Fios?
If you sign up solely for internet service, neither AT&T nor Verizon Fios requires you to sign a term agreement. You can go month to month without fear of penalty or termination fees. However, both providers currently have promotional offers that might warrant signing a contract. For example, many AT&T bundle discounts require a contract, and Verizon also has a deal for money off your Fios service if you sign up for certain 5G mobile plans, some of which feature two-year agreements.